Trust Center

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Overview

Welcome to Kore.ai's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

https://www.kore.ai/

Compliance

Documents

SYSTEM & NETWORK SECURITYKore.ai Anti-Virus and Malware Software Policy

SYSTEM & NETWORK SECURITYKore.ai Firewall Management Policy

SYSTEM & NETWORK SECURITYKore.ai System and Network Configuration Policy

COMPLIANCEPCI DSS

COMPLIANCESOC 2 Type 2

RISK & VULNERABILITY MANAGEMENTKore.ai Change Management Process

RISK & VULNERABILITY MANAGEMENTKore.ai Risk Management Process

RISK & VULNERABILITY MANAGEMENTKore.ai Vulnerability Management Process

RISK & VULNERABILITY MANAGEMENTKore.ai Vulnerability Management SLA Policy

INFORMATION SECURITY & GOVERNANCEKore.ai Information Security Overview

INFORMATION SECURITY & GOVERNANCEKore.ai Information Security Policy

DATA PROTECTION & PRIVACYKore.ai Data Classification Policy

Information Security & Governance

Kore.ai Information Security Overview

Kore.ai Information Security Policy

AI Prompt Injection Prevention

System & Network Security

Anti-DDoS Protection

Disk Encryption

Risk & Vulnerability Management

Kore.ai Change Management Process

Kore.ai Risk Management Process

Kore.ai Vulnerability Management SLA Policy

Data Protection & Privacy

Access Monitoring

Customer Data Protection

Data Backups & Retention

Operations & Access Control

Credential Management

Incident Response & Disaster Recovery (IR/DR)

Incident Response

Kore.ai Cloud Infrastructure Disaster Recovery Plan

Endpoint & Development Security

Kore.ai Secure Software Development Life Cycle Process

Kore.ai Security and Awareness Training Policy

Kore.ai Security Policy Violation Process

Legal, Commercial & Contractual Documents

Certificate of Liability Insurance

Enterprise Service Level Agreement

Kore.ai Platform License Agreement

Deployment

Edge Deployment

Global Presence & Scaling